Careers at Novisto

We are looking for creative, analytical and driven team players.

At Novisto, our vision is to be the world’s leading software solution for integrated corporate sustainability management. Our purpose is to advance a more inclusive and resilient society by enabling organizations to create value through sustainability.

You will have the chance to work with incredibly talented and driven people within our engineering and business teams. While our employees are currently working remotely, we are taking thoughtful measures to ensure a smooth onboarding experience for any new employee joining our growing company.

  • Backend Developer

    We are looking for an experienced Backend Developer to join us.

    You will be responsible for backend development, including database modelling, services, component architecture, unit and end-to-end testing, maintenance and support.

    Experience:

    • Degree in Computer Science or relevant field
    • 6+ years with web related technologies
    • 4+ years experience with Python
    • 4+ years experience with Database Systems such as PostgreSQL
    • 3+ years experience with non-relational Database Systems such as MongoDB
    • Experience with cloud services and infrastructure is a plus

    Requirements:

    • Extensive hand-on experience with backend technologies and Python language, including Async Python
    • Strong knowledge of web services development and testing
    • Experience with ORM, Docker, FastAPI
    • Experience with relational and NoSQL Database Systems

    Personal skills:

    • Excellent communication and teamwork skills
    • An analytical mind, great attention to detail

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by creating a product that is bringing positive change around the world
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal
  • Frontend Developer

    We are looking for an experienced Frontend Developer to join us.

    You will be responsible for web development, including front-end components, services, styling, animations, unit and end-to-end testing, maintenance and support.

    Experience:

    • Degree in Computer Science or relevant field
    • 5+ years with web related technologies
    • 3+ years experience with Angular and TypeScript
    • 3+ years experience with SCSS and transitions
    • Experience with cloud services is a plus

    Requirements:

    • Extensive hand-on experience with front-end technologies, including HTML5, CSS/SCSS, JavaScript/TypeScript
    • Strong knowledge of Angular front-end framework, including unit tests and end-to-end tests
    • Experience with relational Database Systems

    Personal skills:

    • Excellent communication and teamwork skills
    • An analytical mind, great attention to detail

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by creating a product that is bringing positive change around the world
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal
  • ESG Analyst

    We are looking for an ESG Analyst to join us. 

    Your responsibilities will include:

    • Interfacing with customers to understand their needs
    • Contributing to the development and deployment of platform functionalities
    • Developing methodologies to implement ESG data collection across multiple companies
    • Supporting customer onboarding process, including data input, and training
    • Digitalizing corporate sustainability data

    What we are looking for:

    • Bachelor’s or Master’s degree in one of the following: commerce, finance, accounting or other related field;
    • 4+ years’ experience in finance, consulting, investor relations, corporate reporting, investment banking, or other related field;
    • Knowledge or experience in one or more of the following fields is an asset: business, management, risk management, sustainable development, sustainable finance, consulting, finance, capital markets, corporate reporting, investor relations, governance, climate change;
    • Proficiency in Google suite (Gmail, Drive, Slides, Sheets, Forms) and Microsoft Office, especially Excel and PowerPoint
    • Fluently bilingual (English and French)
    • Keen analytical thinking;
    • Data driven, detail oriented;
    • Continuous learning mindset (professional curiosity);
    • Excellent communication skills;
    • Strong work ethic and professionalism;
    • Attention to customer satisfaction;
    • Can work both independently and collaboratively in a fast-paced environment.

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by creating a product that is bringing positive change around the world
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal
  • Full Stack Developer

    We are looking for an experienced Full Stack Developer to join us.

    You will be responsible for web and backend development, including front-end components, services, styling, animations, backend services, database modelling, unit and end-to-end testing, deployments, maintenance and support.

    Experience:

    • Degree in Computer Science or relevant field
    • 6+ years with web related technologies
    • 4+ years experience with Angular and TypeScript
    • 4+ years experience with SCSS and transitions
    • 4+ years experience with Python
    • 4+ years experience with Database Systems
    • Experience with cloud services is a plus

    Requirements:

    • Extensive experience with front-end technologies, including HTML5, CSS/SCSS, JavaScript/TypeScript
    • Strong knowledge of Angular front-end framework, including unit tests and end-to-end tests
    • Extensive experience with Python and relational Database Systems
    • Experience developing and testing secure web services
    • Experience with NodeJS and NoSQL Database Systems is a plus

    Personal skills:

    • Excellent communication and teamwork skills
    • An analytical mind, great attention to detail

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by creating a product that is bringing positive change around the world
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal
  • Cloud Developer

    We are looking for an experienced Cloud Developer to join us.

    You will be responsible for any technological duties associated with cloud computing, including design, planning, development, maintenance and support.

    Responsibilities:

    • Design, configure, deploy, and maintain the infrastructure for the Novisto platform
      • Terraform, Kubernetes, Azure, PostgreSQL, Elasticsearch
    • Develop tools to help support the developers, platform, and infrastructure
      • Python, Bash, Docker, Linux, macOS, Kubernetes
    • Configure CI/CD pipelines for various services and projects
      • Python, Docker, Kubernetes
    • Working with teammates through design discussions, code reviews and peer programming
    • Integrate tools and external services into existing projects
      • Python
    • (Optional) Assist in backend feature design and development
      • Python, PostgreSQL

    Experience:

    • Degree in Computer Science or relevant field
    • 6+ years with web related technologies
    • 4+ years experience with design, configure, test, deploy and improve cloud infrastructure
    • 4+ years experience in optimizing deployments and infrastructure resiliency
    • 3+ years experience in configuring and managing CI/CD processes

    Requirements:

    • Extensive experience with Kubernetes, Terraform, Docker, Git, Linux/Bash
    • Extensive experience with Python and relational Database Systems such as PostgreSQL
    • Strong knowledge of cloud deployment pipelines, CI/CD, GitOps
    • Experience with search indexing solutions such as ElasticSearch
    • Experience developing and testing secure web services
    • Experience with monitoring, logging, tracing, cloud security

    Personal skills:

    • Excellent communication and teamwork skills
    • An analytical mind, great attention to detail

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by creating a product that is bringing positive change around the world
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal
  • Sales Executive

    We are looking for a  Sales Executive to join our team. You will be reporting to our CEO.

    Responsibilities: 

    • Conduct needs assessment, discuss and demonstrate Novisto’s added value and capabilities to prospects.
    • Collaborate and coordinate efforts with various stakeholders and representatives form various functions and teams within the target account.
    • Focus on growing new revenue from Enterprise/Corporate prospect clients.
    • Prepare effective presentations with support from the Sales Engineer.
    • Prepare proposals/respond to RFIs, negotiate and address business terms to close the sale.
    • Initiate contact with prospects which have been generated by our Account Development Representative team, our marketing campaigns or from referrals.
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
    • Act as a liaison for prospects and customers.
    • Maintain and update the CRM system with customer information.
    • Represent Novisto at industry events.
    • Share client insights with product and marketing teams.

    Requirements: 

    • Bachelor’s degree in Business, Finance, Marketing, Sustainability or 6 years of experience in software/SAAS sales. 
    • Minimum of 5 years of experience selling software at Enterprise level. 
    • Outstanding communication skills including both oral and written communication as well as active listening (Fluency in French is a asset) 
    • Excellent communication and negotiation skills.
    • Proficient in a consultative sales approach
    • Strong presentation skills 
    • Self-driven, motivated and results oriented mindset. 
    • The motivation, grit, and focus needed to develop a new market
    • Experience with ESG or sustainability (an asset)

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by promoting a product that is bringing positive change in society
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal
  • Customer Success Manager

    We are looking for an experienced Customer Success Manager to join the team and support our rapid growth. Reporting to the Chief Customer Officer, the CSM will partner closely with analysts, product, engineering and business leaders to drive the successful adoption of Novisto to help customers realize the business value of our partnership and offerings. the expansion and engagement of our growing customer base. 

    Your responsibilities will include:

    • Partnering with customers to define success and to build a joint plan with defined objectives, milestones and metrics needed to achieve their goals. 
    • Creating deep relationships with your customers and understand their evolving business needs
    • Designing and executing programs to expand and deepen Novisto usage and satisfaction across your customers, including training, enablement, evangelism, and customer  internal marketing initiatives;
    • Managing the customer projects (scope of work, roles and responsibilities, deliverables, timelines) with clear status reporting, pro-active challenges identification and resolution by working with cross-functional teams 
    • Influencing the positive evolution of our product by sharing insights with the team which thoughtfully represent our clients’ needs, wants, and desires for our product;
    • Serving as the liaison between the client and the product organization to manage client’s expectations, share Novisto’s product roadmap with the client portfolio;
    • Showcasing the compelling impact on your clients’ business made possible by their use of Novisto, and share those stories internally.

    What we are looking for:

    • 7+ years of relevant work experience in building and managing high performing Customer Success and / or Account Management teams. Alternatively, you’ve worked at a tier 1 consulting firm;
    • 2+ years of experience in Project Management;
    • Passion for leading a customer facing team — strong people management, coaching and development experience;
    • Deep caring about customers and a natural ability to empathize with and advocate for them;
    • Passion for the ESG industry;
    • Strong communication and presentation skills (In English and French);
    • Ability to independently prioritize work and autonomously managing a large workload;
    • Track record of excellence; demonstrated excellence in work;
    • Structured and analytical approach to any work plan;
    • Entrepreneurial approach to testing hypotheses and quickly iterating on ideas;
    • Startup, software development industry and-or SaaS experience, a plus.

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by promoting a product that is bringing positive change in society
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal

     

  • ESG Data Management Analyst

    We are looking for an ESG Data Management Analyst to join us.

    Your responsibilities will include:

    • Developing and maintaining a database (library) of ESG metrics definitions and templates;
    • Tracking and reviewing ESG standards, questionnaires, and frameworks (SASB, GRI, TCFD, CDP, etc.)  for changes and updates;
    • Supporting ESG Analysts in creating customer environments and other onboarding tasks;
    • Developing ESG data management best practices to implement in the platform.

    What we’re looking for:

    • Bachelor’s or Master’s degree in business intelligence, business analytics, information technology, computer science or a related field;
    • 2+ years’ experience in software, or other related field;
    • Technically proficient in Excel;
    • Familiar with Business Intelligence and reporting tools (query structured databases)  and possessing basic programming experience (i.e. VBA, Python);
    • Highly knowledgeable in data management concepts and best practices and experienced in automating processes;
    • Knowledge or experience in corporate sustainability reporting an asset;
    • Keen analytical thinking;
    • Data driven, detail oriented;
    • Continuous learning mindset (professional curiosity).

    What we offer:

    • The opportunity to join an early stage, well-financed company;
    • The chance to have an impact by creating a product that is bringing positive change around the world;
    • Generous health benefits;
    • Beautiful office, in the heart of Old Montreal two steps away from the metro.
  • ESG Intern

    We are looking for an ESG Intern to join our team!

    Your responsibilities will include:

    • Conducting a systematic review of leading ESG reporting frameworks and ESG rating methodologies
    • Reviewing sustainable investing industry information, ESG risks and related financial and industry trends, issues and regulatory developments
    • Conducting research to identify and evaluate ESG data sources
    • Assessing corporate reporting practices
    We are seeking an individual who:
    • Must be currently enrolled in a Bachelor’s or Master’s program in related field of study (incl. but not limited to business, finance, management, sustainability);
    • Has excellent knowledge of CSR/ESG concepts acquired through courses or previous internships;
    • Has an outstanding track record of performance and success;
    • Has an owner mindset and ability to structure activities and deliverables;
    • Has excellent communication skills and ability to communicate with stakeholders at different levels;
    • Has a strong passion for technology and an interest in learning new things;
    • Has the ability to work both independently and collaboratively in a fast-paced environment;
    • Has great time management, professionalism and work ethic;
    • Is able to communicate in English and in French (Bilingual);
    • Experience in business research, product development and project management, an asset.
  • Head of Marketing

    Responsibilities

    • Partner with the Business Development, Brand and Communications, and Product Management teams to build and scale the Marketing function to drive revenue and grow product awareness.
    • Design, plan and execute innovative marketing campaigns in line with company objectives.
    • Measure, evaluate, and iterate campaigns based on their performance.
    • Manage SEM, SEO and Paid Social; including budgeting, reporting, and hands-on platform management.
    • Set strategy for our paid marketing initiatives to achieve our revenue and traction goals.
    • Working closely with the Head of Brand and Communications, develop, execute, and measure Novisto’s content strategy to target, convert, and engage ESG practitioners across all channels, including website, social media, email, etc;
    • Forecast, analyze, measure, and report on the impact of growth marketing activities on sales and other conversion metrics.

    Requirements 

    • 8+ years experience in digital marketing, product marketing, or growth marketing roles
    • Demonstrated experience growing revenue via performance marketing within a fast-growing B2B technology company
    • Extensive experience with digital marketing including performance marketing strategy, digital design, campaigns and reporting
    • Comfortable rolling up your sleeves and completing the work as you will be building the team from the ground up
    • Excellent interpersonal skills, and proven ability to work effectively with all levels of the organization
    • Highly driven, organized self-starter with the ability to independently identify problems and implement solutions
    • Strong analytical skills with a proven ability to work through data to find opportunities
    • Excellent verbal and written communication skills (bilingualism in French and English is a strong asset)
    • Experience with ESG reporting or sustainability (an asset)
    • Desire to join a startup, take ownership, grow a team, and have an impact

    What we offer

    • The opportunity to join an early stage, well-financed company;
    • The chance to have an impact by creating a product that is bringing positive change around the world;
    • Generous health benefits;
    • Beautiful office, in the heart of Old Montreal 2 mins away from the metro. 
  • Solution Engineer

    Your responsibilities will include:

    • Partner with Novisto’s Sales and Business Development teams to lead technical discussions on sales, business development, and industry relations calls and meetings;
    • Assist the Sales and Business Development teams with any RFP or other evaluations of the platform from a technical perspective
    • Lead online and in-person product demos, webinars and technical presentations as the Novisto product expert;
    • Establish trust with clients by providing functional and technical expertise, insight, and recommendations during online and in-person meetings with the sales and business development teams;
    • Assess client needs and requirements and recommend best solutions and support during pre-sales process;
    • Establish and maintain relationships with prospects as a trusted technical advisor and respected ambassador for Novisto in the community and across the industry;
    • Collaborate with the product and tech team on technical solutions during the pre-sales process;
    • Maintain thorough knowledge of our solutions and keep up to date with technical trends;
    • Represent Novisto at conferences, shows, and exhibitions.

    What we’re looking for:

    • Minimum of 5 years of experience in a similar technical role;
    • Ability to translate functional, technical and complex information to a broad audience;
    • Superior communication skills; adapting your style to different stakeholders;
    • Comfortable in face-to-face meetings with high ranking executives;
    • Proactive and comfortable in proposing future developments;
    • Solutions-oriented;
    • Technical background in consulting and/or engineering is preferred;
    • Interest in joining a startup and fast-paced environment;
    • Fluent in English. 
    • Ability to travel occasionally.

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by promoting a product that is bringing positive change in society
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal 2 steps from the metro. 

     

  • Customer Success Operations Manager

    The Customer Success Operations Manager’s mission is to drive the efficiency of the Customer Success team and implement scalable processes. She/he will be responsible for ensuring that the team has optimized processes, tools, systems, playbooks, templates, documentation and KPIs visibility to be successful. The CS Ops Manager will work with cross functional teams (Business Development and Sales, ESG Innovation & Analysts, Product, Technology) to implement processes and systems integrations that will provide the optimal frictionless experience to our customers along their journey. 

    The CS Ops Manager will report into the Chief Customer Officer and will be a part of the Customer Success function, working closely with Customer Success Managers and Customer Service Specialists

    Your responsibilities will include:

    Process & Documentation

    • Coordinate and design processes and playbooks that will help drive the achievement of customer outcomes, enhance customer success initiatives and improve efficiencies;
    • Coordinate cross-functional processes that help meet renewal and upsell targets and deliver on customers’ needs, including processes for CSMs to share customer feedback to the Product team;
    • Assist with improvements of the Customer Lifecycle: Determine the timing and content of touch points for CSMs along the customer journey, to drive optimal adoption and net promoter score;
    • Risk Management: Detect early signals of at-risk renewals, design playbooks for CSMs to address them, and provide path to escalation;

    Data Analysis

    • Own the measurement and reporting of Customer Success KPIs, contract renewals and Customer Health data and scoring;
    • Collect and process data from different sources, synthesizing meaningful and actionable insights.

    Systems/Tools 

    • Implement and manage CS software that supports the CS team; 
    • Collaborate with cross-functional teams on cross-systems integration with CS software.

    People

    • Provide day-to-day support for Customer Success teams.

    What we’re looking for:

    • Bachelor’s degree in business administration, information technology or any relevant field;
    • 5+ years experience in a operations role having implemented processes and systems;
    • 5+ years hands-on work with customer success or project management;
    • Passionate about designing scalable processes;
    • Strong experience working with Customer lifecycle data, data visualization tools and reporting;
    • Understanding of Customer Relationship Management Software (i.e. Gainsight, Client Success, Catalyst);
    • Familiar with Key Performance Indicators for Customer Success;
    • Excellent verbal and communication skills (Bilingualism French and English is an asset); 
    • Experience working in a SAAS environment;
    • Experience with ESG reporting or Sustainability (an asset).

    What we offer:

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by promoting a product that is bringing positive change in society
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal 2mins away from the metro.

     

  • Talent Acquisition Specialist

    Novisto is a fast growing IT start up working on becoming the world’s leading software solution for integrated corporate sustainability management. Our purpose is to advance a more inclusive and resilient society by enabling organizations to create value through sustainability. This will not be possible without a strong team of talented individuals coming together to have this positive impact on the World. We have big ambitions and to do so, a fierce talent acquisition team is a necessity. 

    The Talent Acquisition Specialist will report to our People & Culture Manager. This person will be key in building an exceptional candidate experience in partnership with our hiring managers. If you are tired of the same rigid talent acquisition processes and you want to disrupt the market and participate in building a strong hiring strategy, Novisto is the place for you. 

    Your responsibilities will include

    • Own the full recruitment cycle for different positions across Novisto in order to meet our growing needs for talented individuals;
    • Advise and guide the managers during the hiring process in order to clarify their needs and find them the right fit;
    • Partner with the hiring managers in delivering an exceptional candidate experience throughout the recruitment cycle; 
    • Seek out creative ways to engage with candidates; 
    • Train and support managers to develop their hiring abilities; 
    • Contribute to defining and promoting our employer brand; 
    • Stay informed on trends and innovative hiring practices 
    • Improve and iterate the recruitment process based on best practices and innovative hiring strategies; 

    What we’re looking for

    • Bachelor’s degree in business administration, human resources or any relevant field;
    • 2+ years experience in a talent acquisition;
    • Natural ability to build relationships;
    • Customer focus – Desire help and engage with internal and external customers; 
    • Empathetic, authentic, social individual who is passionate about working with diverse people; 
    • Tenacious and driven individual who is ready to roll up their sleeves to deliver results; 
    • Experience sourcing candidates with LinkedIn Recruiter;
    • Excellent verbal and communication skills (Bilingualism French and English);
    • Experience with Greenhouse ATS (an asset);
    • Experience with Predictive Index (an asset); 
    • IT Startup experience (an asset); 

    What we offer

    • The opportunity to join an early stage, well-financed company
    • The chance to have an impact by creating a product that is bringing positive change around the world
    • Generous health benefits
    • Beautiful office, in the heart of Old Montreal 2 steps from the metro.