Search
Close this search box.

Enable 2-Factor Authentication

Post help

Last updated on November 20th, 2023

What is 2-Factor Authentication (2-FA)?

In addition to the existing SSO and Basic Authentication login security features, Novisto supports 2-Factor Authentication (2-FA) as an added security measure to Basic Authentication login to protect user accounts and client data.

Coupled with Basic Authentication login, 2-FA requires a trusted device (commonly a smartphone) and an Authenticator app to verify login. Once 2-FA is enabled, a one-time verification code is generated at every login attempt. Follow the steps outlined in this article to enable 2-FA for the first time.

Important: 2-FA is a paid add-on to the Novisto platform. Also note that it’s only available for clients using Basic Authentication as their login method.

Contents

Glossary

The following terms describe the account login methods supported on the Novisto platform

Basic Authentication

Account login method that requires users to input a username and password to authenticate access.

Single Sign-On (SSO)

Account authentication method that allows users to log in with a single ID to different software systems. The SSO provider is determined based on your company’s preferred carrier.

2-Factor Authentication (2-FA)

Coupled with Basic Authentication login, 2-FA requires a trusted device (commonly a smartphone) and an Authenticator app to verify login. A one-time validation code is generated at every login attempt.

Step 1: Enable 2-FA – First-time setup

To enable 2-FA on your Novisto user account, follow the steps below:

  1. Install a Time-based One-Time Password (TOTP) authenticator app on your mobile device. The following are common examples of TOTP authenticator apps: Microsoft Authenticator, Google Authenticator, or Authy. 
  2. Log into the Novisto platform using your Basic Authentication credentials (e-mail and password). You will be redirected to the 2-FA setup screen.
  3. Scan the QR code displayed on the Novisto setup screen using the authenticator app. 

3. Enter the one-time validation code generated on the authenticator app.

4. Click Enable.

You will be required to enter a new one-time validation code every time you log in. 

Step 2: Re-login using Basic Authentication

After setting up 2-FA, you will be redirected to the Novisto login page. Sign in using your Basic Authentication credentials (email and password). 

Step 3: Verify credentials using authenticator app

In the 2-FA authentication page, input the one-time validation code generated on your authenticator app and click Verify

Important: Notify your Novisto administrator if you lose access to your trusted device.

Twitter
LinkedIn
Related Articles